The Problem
Septic service is the only home system
with zero accountability infrastructure
You don't know when you last pumped
Most homeowners can't tell you the last time their tank was serviced — or the one before. No records transfer when a house is sold. You're maintaining a $10,000 system completely blind.
Pricing is totally opaque
Call three contractors, get three wildly different quotes. No baseline, no transparency, no way to know if $350 is fair or if $800 is a rip-off. Your only option is to guess — or get taken.
No accountability when things go wrong
A generic handyman-directory listing is deleted the moment something fails. No verified work history. No before-and-after photos. No way to hold anyone accountable when a $400 pump turns into a $4,000 repair.
21.7 million US households depend on septic systems. None of them have a proper service marketplace.
The Solution
Browse first. No quotes, no callbacks, no pressure.
Pumpline is a browse-first marketplace — you see pricing, reviews, and service area before you contact anyone. Search by county, filter by service type, and read what your actual neighbors paid and experienced. No lead-generation middlemen. Direct relationships.
Search providers by county — your area only
See upfront pricing ranges before you call
Read verified neighbor reviews with real service history
Track your property's maintenance record permanently

Features
Everything missing from every other contractor directory
County-Based Search
Every provider is mapped to their actual service counties. No more calling three companies and learning they don't serve your area.
Transparent Pricing
Providers publish real price ranges — standard pump, emergency callout, inspection. You know the ballpark before you dial.
Verified Neighbor Reviews
Reviews are property-linked — we know "Madison County, OH" because that's where the service happened. No fake reviews from out-of-state accounts.
Property Service Records
Every job logged builds a permanent service history tied to your address — not your account. Transfers automatically when you sell.
Maintenance Reminders
We know your tank size and last pump date. We'll remind you at the right interval — not too early, not after a backup.
Emergency Dispatch
Filter for providers with 24/7 emergency availability. See who's answered emergency calls in your county in the last 90 days.
How It Works
From unknown to scheduled in 10 minutes
Search your county
Enter your county name or ZIP. See every verified provider who actively serves your area — with response time data and current availability.
Compare & choose
Read reviews from actual neighbors. Compare pricing ranges. Check how many homes in your county have used this provider. No guessing.
Contact directly
Send an inquiry through the platform. No phone-tag, no lead fees, no middleman. The provider responds directly to you.
Log the service
After the job, the service is logged to your property record. Your health score updates. You get a reminder when the next service is due.

For Providers
Own your reputation. Keep your margin.
Angi and Thumbtack sell your leads to three competitors and charge you whether the job converts or not. Pumpline is a flat subscription — your profile, your county, your reputation. Growing your review count is the only growth loop that matters.
Subscription pricing — no per-lead fees eating your margin
County-based profile showing exactly where you work
Verified reviews build a searchable reputation over time
Inquiry inbox replaces voicemail tag
Property records show your work history to future homeowners
Pro tier unlocks priority placement + county ads
Social Proof
What your neighbors are saying
"Searched our county and found a provider 8 miles away with 40 local reviews. Used him, he was excellent, and now I know exactly when our next pump is due. Never had this before in 12 years of homeownership."
Debra K.
Licking County, OH
"I was paying $425 for a standard pump for five years. Found through Pumpline that the local average was $310. Called a provider with 22 reviews in our county. Saved $115 on the first job."
Tom M.
Botetourt County, VA
"As a provider, Thumbtack was costing me $200/month in leads that barely converted. I signed up on Pumpline for $50/month and got 8 inquiries in my first 30 days. All from people in my actual service area."
Randy H.
Cherokee County, GA — Provider
Pricing
Simple pricing for homeowners and providers
Homeowners browse free. Providers pay a flat monthly fee — no per-lead nonsense.
For Homeowners
Plus
$10/mo
per property
For Providers
Premium
$150/mo
FAQ
